Privacy Policy

Who we are

The Roof Guys App is the working software of The Roof Guys, a roofing company. It is used by the company's own team: office staff, sales representatives, canvassers, crews and mechanics. Questions about this policy go to caleb@goroofguys.com.

What the app keeps

Job records: a homeowner's name, address, phone number and email, the appointment, the inspection, the estimate, the photos, the documents and the messages on that job.

Team records: each team member's name, phone number, email address, role, sign-in details and what they did in the app, which is how the company pays and schedules them.

Copies of the same job records from AccuLynx, the company's customer system, so the two agree.

Signing in with Google

A team member may sign in with their Google account. The app receives only the email address on that account, to match it to the person the company already has on its roster. Nobody is added to the roster by signing in.

Sending email from Gmail

A team member may switch on "Send from my Gmail" on their profile. When they do, Google asks them once for permission to send email on their behalf, and the app keeps the key Google hands back. The app uses that key for one thing: sending the job emails that person writes in the app, from their own Gmail address. The app does not read, search, store or delete anything in their mailbox, and it asks Google for no permission that would let it.

The switch can be turned off at any time on the same profile page, which deletes the key here and tells Google to revoke it. It can also be revoked from the person's Google Account under Security, Third-party apps.

The Roof Guys App's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

Who sees it

The company's team, according to their role: a sales representative sees their own jobs, the office sees its office, the owner sees the company. Nothing is sold, rented or shared with advertisers.

The app runs on servers the company rents (Railway), sends email through Cloudflare, and stores photos and documents with Cloudflare R2. Those providers hold data on the company's behalf and under their own security terms.

How long

Job records are kept for as long as the company keeps the job on its books. A team member's records are kept while they are on the roster and for as long afterward as pay and tax records require.

Your choices

A homeowner who wants to know what the company holds about their job, or wants it corrected or removed, writes to caleb@goroofguys.com. A team member manages their own profile, notifications and Gmail switch inside the app.

Changes

When this policy changes, the date at the top changes with it.